Gamble Responsibly

Our Commitment

Rank Interactive (Gibraltar) Limited, operating rialto.me.uk, supports responsible gambling. Gambling should be a form of entertainment, never a way to earn money or to solve financial problems. Only play with money you can afford to lose, and never chase losses.

Gambling is strictly for adults. Anyone under the legal gambling age in their country of residence must not gamble, open a gambling account or use gambling services. Adults who share a device with minors should keep their accounts, passwords and payment details secure and out of the reach of children.

Risk Indicators

Gambling can become a problem gradually and without obvious warning. The following behaviours may indicate that gambling is becoming harmful:

Spending more money or more time on gambling than you intended or can afford.
Trying to win back losses by placing larger or more frequent bets.
Borrowing money, selling possessions or neglecting bills in order to gamble.
Gambling to escape stress, anxiety, low mood or other personal difficulties.
Becoming restless, irritable or anxious when trying to cut down or stop.
Hiding the extent of your gambling from family and friends, or neglecting work, studies or relationships because of it.

If one or more of these signs apply to you, consider taking a break and seeking support.

Self-Exclusion Options

Voluntary self-exclusion allows a player to stop gambling for a chosen period or indefinitely. Licensed casinos usually offer self-exclusion for fixed periods, such as several months, or for an unlimited period. During the exclusion, the player cannot gamble with that operator, and in most cases the decision cannot be reversed before the chosen period ends.

Players in the United Kingdom can also use the national self-exclusion register GAMSTOP (gamstop.co.uk). A single registration with GAMSTOP blocks access to all online gambling operators licensed in Great Britain that take part in the scheme, so the player does not have to exclude themselves from each operator separately.

Players are also advised to use additional measures, such as blocking software for gambling websites and removing saved payment details from their devices.

Gaming Limits

Licensed casinos offer tools that help players stay in control of their gambling. Players can usually set the following:

Deposit limits, which cap the amount of money a player can pay in per day, week or month.
Loss limits, which cap the amount a player can lose within a chosen period.
Time limits, which restrict the total time spent gambling within a chosen period.
Session limits, which end a gambling session after a set length of time.
Reality checks, which display regular reminders of how long the player has been gambling and how much has been won or lost.

Players should set these limits before they begin to gamble and review them regularly. Limits should be chosen realistically and in line with personal finances.

Help & Assistance

Anyone who is worried about their own gambling, or that of someone close to them, can seek free and confidential support:

GamCare - National Gambling Helpline 0808 8020 133 (gamcare.org.uk)
Anonymous self-help groups, where people with gambling problems share their experiences and support one another.

Speaking openly with a trusted friend, a family member or a medical professional can also be a valuable first step towards change.

Contact Us

Responsible gaming inquiries: [email protected]