Our Story
Rialto Casino is the online casino at rialto.me.uk, operated by Rank Interactive (Gibraltar) Limited, Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA, under UK Gambling Commission licence 057924-R-334666-006. This page sets out the purpose of the company, the principles that guide its work and the features that distinguish how it operates.
Company Mission
The mission of Rank Interactive (Gibraltar) Limited is to run Rialto Casino as a regulated online casino for players in Great Britain, in line with the conditions of its UK Gambling Commission licence.
- To offer gaming services that are clearly described and fairly administered.
- To carry out its activities in accordance with applicable laws, licence conditions and regulatory requirements.
- To promote responsible gaming and to give customers information that helps them make informed choices.
- To protect customer information and handle it with care.
Our Values
Regulatory compliance
The company recognises that gaming is a regulated activity. It aims to understand the legal and regulatory obligations that apply to its services, to follow them consistently and to review its practices when those obligations change.
Operational integrity
The company seeks to act honestly and transparently in its dealings with customers, partners and regulators. It aims to keep accurate records, to apply its internal policies consistently and to address errors and complaints promptly and fairly.
Technological infrastructure
The company relies on technological infrastructure to deliver its services. It aims to keep its systems secure, dependable and suitable for their purpose, and to maintain appropriate safeguards for the data it holds.
Our Advantages
The following characteristics describe how Rank Interactive (Gibraltar) Limited operates.
- UK focus: Rialto Casino serves players in Great Britain, with accounts in GBP and support in English.
- Regulated approach: Its services are designed and managed with regulatory obligations in mind.
- Defined procedures: Internal policies and procedures guide day-to-day operations, customer support and the handling of complaints.
- Responsible gaming measures: The company provides information and tools intended to support customers in managing their gaming.
- Dependable systems: Its technological infrastructure is maintained to support the continuous and secure delivery of services.